Why #DigitalHealth will become the new normal by Sujeet Katiyar, @sujeetkatiyar

During COVID-19 pandemic, terms like telehealth, telemedicine, remote-patient monitoring, virtual care and digital health are thrown around very commonly, though these terms have been around for years, but the recent situation is accelerating patient awareness and physician adoption of these technologies.

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With a growing need for social isolation, healthcare organizations are actively seeking ways to provide health services to patients with both COVID-19 and other conditions remotely.

Start-up investing is not a new phenomenon in the financial world, but one sector, in particular, has seen a veritable boom in investors since the beginning of the COVID-19 pandemic. While many industries plummeted in the first quarter of the year, digital health companies closed the first quarter of 2020 with unprecedented levels of funding. Private equity and venture capital financing of digital health start-ups reached an all-time high of just over $3 billion in Q1 2020

Digital health seeks to enhance administrative tools, clinical tools and patient interaction to make the healthcare experience more effective, efficient, and positive for patients. Healthcare is far behind in technology, and this industry is looking to fill that gap. Those of us who work in the digital health space want to take current healthcare experience, which is something like Blockbuster Video in the early 2000s and turn it into Netflix.

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The Board of Governors in supersession of the Medical Council of India (MCI) issued Telemedicine Practice Guidelines on March 25 to strengthen delivery in a post-Covid-19 world, with a focus on Health and Wellness Centres (HWCs) that provide preventive and primary healthcare within a 5 km radius at the grassroots level.

Telemedicine is being used by doctors to connect with patients, and by mid-level provider/health workers to connect patients with doctors without patients having to physically visit a hospital or clinic. Even post lockdown, it will help reduce the burden on the secondary hospitals and improve documentation, data-collection, diagnosis and care without risking the safety of the patients or the health workers. It is already being used with success in some states for reproductive and child health and tuberculosis notification and outreach.

There is a persistent shortage of doctors, health workers and hospital beds in the country, especially in rural areas and densely populated underserved states. India has 1.1 million allopathic doctors registered with the Board of Governors/State Medical Councils in December 2019, according to the National Health Profile 2019.

India’s public health expenditure is just 1.28% of its GDP, with the per capita public health expenditure being Rs 1,657 in 2017-18. The rising cost of treatment has led to inequities in access, with people in under-served rural areas and urban slums among the worst hit. For people living in rural areas completely dependent on government hospitals and clinics, the government allopathic doctor-patient ratio is 1:10,926, shows NHP 2019 data.

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For a population of 1.36 billion, this makes the doctor-population ratio 1:1,457, which is lower than the WHO recommended norm of 1:1,000. In addition to doctors, India has a little more than two million registered nurses and midwives, many of whom need infection control training to care for patients with communicable diseases, such as Covid-19 and tuberculosis. The WHO estimates there is a deficit of 6 lakh doctors and 20 lakh nurses in India. Further, doctors often have to perform many routine tasks like data entry, patient management; pharmacy interfacing, ensuring the right gear and equipment are present in the required quantities at the point-of-need, and so on—over and above their medical and caregiving duties.

Before Telemedicine Practice Guidelines, there was no legislation or guidelines on the practice of telemedicine through video, phone, and online platforms, which include the web, apps, chats, etc. The existing provisions under the MCI Act, 1956, MCI Regulations 2002, Drugs & Cosmetics Act, 1940 and Rules 1945, Clinical Establishment Act, 2010, Information Technology Act, 2000 and the Information Technology Rules 2011 primarily governed only the practice of medicine and information technology.With such a large rural population and insufficient trained medical staff and rural healthcare facilities, India can rapidly adopt telemedicine capabilities to make up for the gap. E-consultations, which took off during the lockdown, can vastly improve access to healthcare in rural areas. Mobile and internet penetration in rural areas is accelerating, and telehealth can piggyback on this trend. A quick e-consultation can determine whether the person has a simple problem or needs to access a facility for a physical check-up. We may find that 50-60% of cases could be diagnosed in this manner, and the remaining might have to travel for a consultation—largely reducing the healthcare burden in the country.


Sujeet Katiyar
Sujeet Katiyar

I have nearly 20 years of experience in Software Design, Development, Maintenance and Management using Cloud Computing, Web Technologies, Mobile Technologies, Client / Server Technology, Component Technology and System Programing etc. I have successfully headed teams engaged in development of Software Projects & Products, Services and Solution for Healthcare, eLearning, ecommerce, Preventive Healthcare & Wellness Industry, Indian System of Medicine (AYUSH), and Medico Legal etc.
I possess strong leadership, communication, organizational skills with proven ability to implement technology based solution for solving business problems. I am having good exposure of healthcare standards e.g. ISO, WHO, NABH, DISHA, HL7, DICOM, ICD, HIPPA, JCI etc. I have worked with a prestigious project of Government of India in Ayurveda where my expertise in conceptualizing, designing, planning, and implementing helped in successful completion of the project.
In my career I have worked with number of hospitals and healthcare establishments clients like India based well-known homeopathy chain clinic, ISO certified hospitals, virtual clinic solution, various Government of India establishments etc. Also I successfully designed and executed software solutions for education domain in relation with eLearning, MIS for schools & colleges.

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